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Why Refer to the Downtown East HART Hub?

The Downtown East Toronto HART Hub provides low-barrier, integrated supports specifically for people experiencing homelessness, mental health and substance use concerns, and related barriers to accessing care. It is designed for individuals facing complex health and social challenges needing a more coordinated approach to care.

By making a referral, you connect individuals with a multidisciplinary team of outreach workers, social workers, and health providers who work together to:

  • Meet people where they are, with culturally safe and trauma-informed care.
  • Provide coordinated case management, counselling, and system navigation.
  • Support immediate needs such as housing, income, food access, and health services.
  • Reduce duplication and ensure smoother transitions between services.
  • Strengthen connections to community and long-term supports.

The HART Hub is designed to be flexible, collaborative, and responsive to the realities of people’s lives—ensuring that no one falls through the cracks.

Intake Form New (Hart Hub)

Section 1: Eligibility Requirements

1. Is the client experiencing homelessness AND mental health or substance use challenges? *
2. Is the client open to engaging in support and collaborative planning for recovery, stability, and wellness? *
Which best describes the client’s needs? *
3. The Downtown East HART Hub serves people living in Downtown East Toronto. This includes the area bounded by Bloor Street to the north, Lake Ontario to the south, Yonge Street to the west, and the Don Valley to the east. Do you live within or identify as part of the community in Downtown East Toronto? *

Section 2: Client Information

Address

Section 3: Referral Source Information

Referral Type *
Has the client consented to the referral? *
Reason for Referral *

Section 4: Socio-Demographic Information

Age
Gender Identity
Indigenous Identity
Racial/Ethnic Identity (select all that apply)
Housing Status
Current Sources of Income (select all that apply)
Immigration/Residency Status (if known)

Section 5: Consent to Referral and Information Sharing

Please review the following attestation before submitting your referral. This section must be completed to proceed.

Attestation by the Client (or on behalf of the Client):

By checking the boxes below and entering my name, I confirm that:
If you are completing this form on behalf of the client:

Referring Worker Information

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