REQUEST FOR PROPOSAL:

Workplace Restoration

The Regent Park Community Health Centre (Regent Park CHC) is inviting qualified consulting firms to apply for this opportunity to support our organization in a Workplace Restoration process.

Regent Park CHC’s strategic plan includes a priority of Care for Our Organization with the goal to be a place where people want to work and grow, and objective to strengthen employee health and wellbeing.

Context

Regent Park CHC is a community-based health centre in the downtown east end of Toronto delivering coordinated primary health care, harm reduction, health promotion, illness prevention, advocacy and community capacity-building services to priority populations who encounter barriers to high quality health care services. We have approximately 150 employees in total. Our mission is to provide comprehensive services to improve health and well-being, and work collaboratively to build healthy communities and reduce inequities.

In conjunction with the Strategic Planning process in 2023, a restructuring of the teams resulted in the loss of a director and program management position. This led to concerns being raised by a number of staff members.

Following that, in the spring of 2024, we experienced a labour disruption. The bargaining unit, represented by OPSEU Local 5115, was on strike for 2 weeks.

During the period of the restructuring and continuing since the labour dispute was settled Regent Park CHC has received and responded to a number of grievances and concerns about the psychological safety of the employees.

We agreed in an arbitration of a grievance to undertake a process of Workplace Restoration.

Scope of Services

The successful proponent will be responsible for developing and leading a process of workplace restoration, the scope of which shall include discussions with respect to all of Regent Park’s employee groups. This process should be completed by January 2025.

Consultant Requirements

It is expected that the successful proponent will have:

• Experience in workplace restoration following a labour disruption.
• Experience in stakeholder engagement, and conflict mediation;
• Expertise and experience of the non-profit, community health or social services sector

Proposal Submission

Interested proponents are asked to email a proposal of one PDF file no longer than seven (7) pages containing:

• Name of company, name of all consultants, and contact information
• A CV or profile of consultants illustrating expertise and experience, including three to five examples of projects in similar size and scope to this project
• Three relevant references, including client name, contact person, phone number, project description, and results
• Full details describing the general approach, work plan with timeframes, and explanation of how the workplace restoration will be
• A fee quote for services that includes a detailed budget with a breakdown of expected hours and other expected costs
• Disclosure of any real or perceived conflict of interest that either presently exists or could reasonably be foreseen as arising in the future should the proposal be

NOTE: A conflict of interest will be evaluated on its merits and will not necessarily result in the exclusion of a response. You may supplement your proposal with any additional information you feel will strengthen your submission. Please keep total proposal to one PDF file of no more than 7 pages maximum.

Questions and Clarification

All interested proponents may seek clarification and ask questions by sending email to Amna Khan, Executive Assistant, at AmnaK@regentparkchc.org. Telephone inquiries will not be answered.

Selection criteria

Final determination and selection will be based on the following criteria:

• Demonstrated understanding of the
• Clear description of elements of work including expected outcomes
• Identification of who will do the work and timelines
• Relevance of completed projects, experience, and references
• Education, training and subject expertise
• Proposals are to be concise, one PDF file of no more than seven (7) pages
• All Proposals will be evaluated against the above criteria, with a minimum score of 80% for

Conditions

Regent Park CHC will not be liable for any costs incurred by a consultant in the preparation of their response to this proposal or attending to the presentation if required. Regent Park CHC reserves the right to ask for additional information and adjustments to any proposed response. Regent Park CHC will keep all information provided by the candidate as confidential. Information provided to the respondents is to be used for the sole purpose of responding to this RFP.

How to Apply

Please submit your proposal by email on or before September 10, 2024 at 12 noon to Amna Khan, Executive Assistant, at AmnaK@regentparkchc.org

We would like to thank all applicants for their interest; only those selected for interviews will be contacted.

Regent Park CHC actively encourages applicants from all equity seeking groups – Indigenous Peoples, racialized and cultural minority groups, people with disabilities and LGBTQ and 2 spirit communities.

Our Centre embraces diversity and is committed to creating an inclusive workplace. Our goal is to attract, develop, and retain highly talented employees from diverse backgrounds allowing us to benefit from a wide variety of experiences and perspectives. We thank all applicants and advise that only those selected for an interview will be contacted. In accordance with Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act, 2005, accommodation will be provided in all parts of the hiring process. Applicants need to make their needs known in advance.