Privacy Statement

Regent Park CHC is committed to respecting your privacy and keeping your personal health information confidential

Cookies

We use cookies to help improve the content within our site by helping us understand how visitors use our site. You can choose to have your computer warn you each time a cookie is being sent or you can choose to turn off all cookies. This can be done through your browser settings. If you turn cookies off, you won’t have access to many features provided by various websites. 

Links

This website contains links to other sites. Please be aware that Regent Park Community Health Centre is not responsible for the privacy practices of these sites. We encourage our website visitors to read the privacy statements of each and every website. 

Collection, use and disclosure of RPCHC client personal information

We work in a team model where a variety of staff provide you with high quality services. 

Your information will be shared among staff members of Regent Park CHC and with other healthcare providers outside the CHC who are involved in your care.  We also access health information that is stored in provincial databases like “Connecting Ontario”. 

Why we collect information from you.

Regent Park CHC collects information about you so that we can provide care or services to you, evaluate, manage and plan our services, provide information to funders for health system management purposes, participate in research, and meet our legal requirements.

We ask for your agreement to collect, use and share your personal information.

We will not disclose your personal health information for any purposes other than those listed above without asking for your permission except as legally required. 

We have a duty to report.

We are required by law to disclose information, with or without your consent, about certain infectious diseases, child abuse and neglect, and instances where there is the potential of harm to yourself or others.

We have responsibility to inform you in case of a breach of privacy.

Regent Park CHC is responsible for the information it holds about you and has policies about the privacy of this information.   If there is a breach of privacy we will immediately report this to you.

You own your personal health information, what are your rights?

You can access personal health information we have about you by making a request in writing. You can also request that we correct the information we have about you and restrict who at Regent Park CHC can see that information. We will respond to any request within a reasonable amount of time (no more than 30 days).

Our Privacy Officer can respond to your concerns, complaints or questions.

If you have questions or concerns about the way Regent Park CHC is managing your private information, or want more information about our privacy policies and practices, please contact Regent Park CHC’s Privacy Officer at (416) 364-2261. 

If you’re not satisfied, you can also contact the:

Information and Privacy Commissioner of Ontario

2 Bloor St E, Suite 1400

Toronto, ON    M4W 1A8

(416) 326-3333 or 1-800-387-0073 (toll free)